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3/23/2020

Socure's Response to the COVID-19 Pandemic

Socure’s best wishes go to the individuals, businesses and communities that have been affected by COVID-19. Given the severity of the pandemic, we’d like to take a moment to talk about the strategy Socure has put in place to ensure our employees are safe, our customers receive support, and that our service continues without interruption.

Customer on-site travel is restricted

While we love seeing you all, for the time being, Socure is restricting all business-related travel. These restrictions include attending conferences, trade shows, and other customer site visits. We will work with you to conduct on-site audits and other on-premise activities via teleconference or other remote options.

We are all working remotely

Socure has always supported a remote culture since its founding in 2012, with offices spread across New York, San Diego, San Jose, and Chennai, and our commercial team distributed around the rest of the US. The recent travel and work restrictions do not affect our business operations. Though our office locations will be closed to employees for the time being, we will continue to deliver the same level of service and dedication to you. Please reach out if you have any questions or concerns. We are available to help.

We do not anticipate any business disruption

Socure's technology and business model allow us to be effective while working remote. No service disruptions are expected during this challenging time.

Socure values our customers the same way we value our employees. If we can be of help in any capacity, please do not hesitate to reach out to your Socure contact. We will do our part to prevent the spread of COVID-19, and to take care of those who have been affected by COVID-19.